Procure To Pay


 Help Desk: Extension 5217

The University’s Finance Directorate has undertaken an ambitious project to enhance its current Procure to Pay (P2P) processes.  The purpose of the project is to deliver a robust automated end-to-end P2P process.  The new P2P process is underpinned by various software packages which are configured to deliver automation of the process, in a secure and auditable manner; with the benefit of improved Management Information and KPI reporting.


The P2P process covers the initial request to make a purchase, the process of selecting the goods or service, approval of the request to make a purchase, receipt of the goods or service and the transaction made to pay for the goods or service purchased.





E - Procurement

Queen’s University is committed to making the Procure-to-Pay process easier, faster and more efficient, with all documents accessible on-line.

 P2P means:

  • Shopping on-line via the Science Warehouse e-Marketplace
  • Reduced paperwork
  • Easier management of your budget through real-time financial reporting showing commitments
  • Visibility of complete process throughout Schools and Directorates
  • Faster payment to suppliers
  • Improved Management Information and KPI Reporting 
  • Automated Invoice Registration


P2P Roles


People who can raise requisitions for goods or services required by the University; products can be selected by going shopping in Science Warehouse and bringing the basket back into Qfis to complete the requisition and workflow it for approval, or by entering a free format requisition in Qfis.

Nominated Buyer:

People responsible for checking requisitions comply with the University’s Procurement regulations.

Budgetary Approver:

People responsible for the budgets against which the cost of purchases will be allocated.


People responsible for receipting goods and services in Qfis.


Setting up a new supplier 

A Requisitioner or Nominated Buyer completes a ‘New Supplier Request Form’ from the following website:

Once the form has been received and authorised by Procurement, the supplier will be set up on system by Payments, and a requisition can then be raised for the supplier. 


Requisition Creation & Approval

Purchases can be made via the following methods:


enabling Requisitioners to select items from pre-loaded Queen’s approved supplier catalogues on Science Warehouse; when the Requisitioner checks out their basket it populates a requisition in Qfis, minimising the data the Requisitioner needs to enter before the requisition is work-flowed for approval.



for goods and services not available through Science Warehouse, Requisitioners can enter Free Format Requisitions directly into Qfis.


Requisitions can be entered for multiple suppliers and multiple projects.  If a requisition is for multiple suppliers Qfis will automatically split the requisition into one Purchase Order per supplier and workflow each for approval.  For multiple projects, the Nominated Buyer for each cost centre linked to the selected projects will receive an approval task.  

Approval is a two-stage process for non-Research Project purchases:

  • Nominated Buyer
  • Budgetary Approver

Approval is a three-stage process for Research Project purchases:

  • Nominated Buyer
  • PI Approver (approving purchase on behalf of the Project)
  • Budgetary Approver

All Purchase Orders above £2,500 are work-flowed to Procurement for approval.

Once a Requisition is approved the Requisitioner receives a message from the system informing the Requisitioner of the Purchase Order numbers.  The Requisitioner can track the order through the approval process via on-line enquiries in Qfis. 


Automatic Purchase Order Creation and e-mailing to Supplier

Once a Requisition is approved there is a background process which generates the Purchase Orders.  There are four Purchase Order Variants in P2P:

  1. Standard Order
  2. No price shown (Hide Price)
  3. Estates MTC Order
  4. Medical Exempt Order

 Purchase Orders will be automatically e-mailed as a pdf document to suppliers where an ‘Orders’ e-mail address is held in Qfis.  Where no address is held, the PO will be e-mailed to the Requisitioner for onward transmission to the supplier.


Science Warehouse Orders

For Requisitions originating in Science Warehouse, the suppliers receive their orders via Science Warehouse.  This is an automated process with Qfis transmitting approved orders to Science Warehouse.


Blanket Orders

A ‘Blanket Order’ is a Purchase Order raised to cover goods or services ordered on a regular basis from a supplier e.g. laundry, document storage, professional services etc.

A Blanket Order is raised for a specific period and for a maximum value against which users draw down (or call off) their requirements.  Raising a Blanket Order follows the same process as raising any other order.  A Requisition is raised, approved and the Purchase Order generated and sent to the supplier.  The supplier should quote the Purchase Order number on all correspondence with Queen’s, e.g. delivery notes, works orders, and most importantly on invoices. 


Goods Receipting

Goods and Services should always be receipted in Qfis

When goods or services are received it is essential that they are “Goods Receipted” in Qfis by a Receiptor. This allows a 3-way match of the PO/Goods Receipt/Invoice and enables the supplier to be paid.  Services that are not physically delivered i.e. flights, maintenance  etc. also need to be receipted.

What happens if I forget to Goods Receipt?

When an invoice is scanned into the system, if the PO relating to it has not been fully or partially GRN’d, the Requisitioner will receive a Missing GRN Task (MGRN) task, if you receive a MGRN task, you should action it immediately within Qfis.


Invoicing/Supplier Payment

When an invoice is scanned in by Central Payments and the invoice matches the GRN and PO it will be automatically approved for payment.  Ensuring POs are as accurate as possible and goods/services are receipted promptly, will minimise the number of invoices work-flowed back to your Nominated Buyers for review.

How do I check if an invoice relating to a PO is paid?

Simply click on the relevant enquiry on your Qfis menu, the Payment column indicates how much has been paid against the PO (summary/detail etc.)

The invoice image(s) can be viewed any time from the workflow enquiry.

What do I do if an invoice is on hold?

Invoices may be on hold for a number of reasons, examples are:

  • Goods/services haven’t been receipted on the system
  • The invoice value  is higher than the value GRN’d

You can see if the PO is awaiting a GRN or who the invoice has been work-flowed to for approval in the workflow enquiry.  Unmatched invoices require approval from both a Nominated Buyer and a Budgetary Approver.




Frequently Used Reports for Users in P2P
Report Description Reports>Global Reports Report Name Fields to Tailor the Report
All Transactions for Current Year 2017/18
Transactions & Balances
Transactional Enquiry 2017-18 Clear Fields order no, cost centre, account greater than and account less than
Add in own criteria and click search
All Transactions for Previour Year 2016/17
Transactions & Balances
Transactional Enquiry 2016-17 Clear Fields order no, cost centre, account greater than and account less than
Add in own criteria and click search
All Transactions for previous year showing pay date of invoices
IR - invoice registered
IM - invoice paid
Supplier & Customer Enquiries My Paid Items Remove all current criteria and insert Invoice number or order number -  You can narrow your search by using the blank search boxes below 'results' or alternatively just click search - this will bring up all payments relating to your cost centre.
Transaction awaiting payment run Supplier & Customer Enquiries Supplier Open Items shows transactions relating to their own access
List of available product codes. P2P Reports P2P Product Code List Use wildcard eg in the P2P product Description text box type 'computer' and click search or for a complete list just click search
To Identify who approved a requisition P2P Reports P2P Requisition Approvals Add Requisition Number or order number to the search boxes
List of requisitions with product detail raised within a School or Cost Centre P2P Reports P2P Requisitions Enquiry Add Cost Centre or School to Selection Criteria
Gives Users a List of their own current tasks awaiting action P2P Reports Detailed P2P Task List Selection Criteria is set to users own name
Use this report to find which email address a purchase order was sent to P2P Reports P2P Orders - email addresses Either enter order number in selection criteria or use the search boxes.  To search for a supplier email enter supplier id or name
List of suppliers available via Science Warehouse P2P Reports SW Suppliers pre-populated
List of orders for cost centre with description of goods P2P Reports General P2P Purchase Order Details including GRN status Enter cost centre or purchase order.  If entering cost centre remember to take the '0' out of the purchase order field
List of pcard transactions P2P>Management Reports Cost Centre Pcard Current Status Pre-populated with own cost centre
List of Transactions showing current status of GRN and invoice payments P2P>Management Reports Cost Centre Accrual Enquiry Remove cost centre 306007 and add in own cost centre
Use this report to see the status of active invoice tasks and who they are workflowed to P2P>Management Reports Cost Centre Invoice Workflow Remove order number and Click search to run for own cost centre 
Use this report to see the status of active requisitions in workflow P2P>Management Reports Cost Centre REQN Workflow Overview Click search to run for own cost centre 
Report Description Main Menu>Procurement Report Name Fields to Tailor the Report
Shows where a requisition is sitting in the workflow Procurement>Requisitions>Enquiries Workflow Enquiry - Requisitions Input Requisition number and click search.  If requisition has been converted you need to click historical to see the map of who approved it.
Shows a list of requisitions created by user Procurement>Requisitions>Enquiries Own Requisitions Click search 
Shows a list of requisitions created by all users within the cost centre Procurement>Requisitions>Enquiries All Requisitions Click search