In addition of support services INTO Queen’s students can avail of at Queen’s, students have access to a dedicated and caring Student Services team who are based at the INTO Queen’s Centre. The Student Services team offer the following support to INTO students:

• Providing a welcome pack upon arrival
• Arranging an inclusive orientation programme
• Booking airport transfers
• Opening a UK bank account
• Registration with the local authorities
• Ensuring you are registered as a student at Queen’s and provided with a student card for access to Queen’s facilities
• Providing documentation required in supporting visa applications
• Booking accommodation and supporting any advice or queries students may have with their accommodation
• Financial support and advice should students require any help and advice regarding university tuition fees.
• Help and support with any welfare issues or concerns they may be having
• Organising a regular social programme to ensure students fully integrate into the campus and city
• Ensuring students adhere to the student policies at INTO Queen’s
• Signposting to any university services or information required about the campus and city

The Student Services team are at hand 24/7 and an emergency number is provided in the INTO Student Handbook. Should students have any queries or wish to book a one-to-one appointment: into@qub.ac.uk