Frequently Asked Questions about Applying
Get the answers to all your accommodation related queries below.
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How do I apply for accommodation?
You can apply for accommodation by visit our website and clicking the link apply now: https://www.qub.ac.uk/accommodation/
You must first create an account and then login. If you have previously applied for accommodation, you will already have an account.
- What is the cost comparison of Queen's Accommodation versus other accommodation options in Belfast?
Please click here to view Queen's accommodation costs versus other student accommodation options in the city.
- When will 1st year students be allocated a room?
Allocations will commence from A-Level Results Day, 15 August 2024 onwards.
- I haven’t received an allocation after results day - 1st Year
Allocations are a manual process for the team and do take time to process. We would ask for your patience at this time. We would also advise to keep a check on your emails, including your junk/spam folder.
- When can I check into my room?
Students selecting a 40 or 48 week contract can arrive from 8th September 2024 and those selecting a 51 week contract can arrive from 15th September 2024. Students arriving to Student Roost properties on a 44 or 51 week contract can arrive from 7th September 2024.
The Accommodation Team will contact NI students prior to the arrivals period with details on how to book their arrival slot.
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John Bell House / Swanston House who is my contract with?
If you apply for one of our external accommodation partners above via the Queen’s online application, your contract will be with Queen's Accommodation and you will be bound by our Conditions of Occupancy.
- Can I get a show round of accommodation?
Yes, please contact the allocations team to arrange an appointment at allocations@qub.ac.uk
- Can I come and see my room before I arrive?
It is not possible to view your bedroom prior to arrival. You can view 360 degree videos and photos on our property pages.
- I am a nursing student, what contract can I apply for?
To support Queen’s Nursing and Midwifery students who are required to spend time on placement, a limited number of places are available on a short-term rental basis (6-8 weeks) as well as on a longer contract length of 40 weeks. The short-term places for 6-8 week contracts will be allocated on a first come first serve basis, by date of application for accommodation. All other contracts will be allocated in line with the allocation policy.
- Can I be allocated with a group of friends?
We do not offer group bookings.
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Will I be guaranteed accommodation?
Please see our allocation policy for full details of the guarantees we provide - Queen's Accommodation Allocation Policy
- I am a first year NI Student how will my application be processed?
Please refer to the Queen's Accommodation Allocation Policy for further information.
- How can I pay for my accommodation?
Please click here for information on payment options
- Is there any financial help available to students from lower income households who wish to apply for accommodation?
For new students applying to accommodation for the academic year 2024/25, an accommodation bursary fund is available to support lower income households. Students do not apply for the bursary; it will be determined through the current student Finance Awarding Body.
Further details about the bursary thresholds will be released as soon as possible.
- Will I get my £300 damage deposit back?
Yes, you will get this £300 damage deposit back at the end of your contract provided there is no damage in your room upon check out, and you have no outstanding fees on your account.
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How are allocations processed?
We process allocations dependent on the preferences students give on their application. You can have a maximum of 6 preferences on your application and we would try our best to offer you one of these but this not guaranteed.
- Can students from all other Further and Higher Education Institutions in Northern Ireland apply for accommodation?
Yes they can apply to live with us for the academic year 2024-25.
- Are there any laundry facilities?
All accommodation has laundry facilities available.
- Is Queen’s Sport off-peak membership offered to students living in John Bell House / Swanston House?
Yes
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I have a disability. Who do I contact?
If you have a disability and require specific accommodation, you will need to contact the allocations team (allocations@qub.ac.uk) who will arrange a meeting with you. Please also ensure that you fill out the relevant section on your application with any information we may need to consider when allocating you to a room.
- Can I park my car at my accommodation?
A pay as you go car park is available at Elms BT9. This costs 70p per day and can be used by all students living in Queen’s Accommodation.
Please note that there is a 10mph speed limit at Elms BT9 and speed restriction ramps in place - there are a number of families living onsite with young children and it is paramount that these restrictions are adhered to.
We do not have parking facilities in BT1/BT2/off site houses/nominated accommodation partners.
- What are the reception opening times?
All receptions are open 8am-8pm. Outside the normal operating hours of reception, there is a safety team available on site. These times may be subject to change during holiday periods.
- What is the guest procedure for 2024-25?
The guest procedure for students living in Queen's Accommodation (not applicable to Student Roost properties) for 2024-25:
Please note that no overnight guests are permitted in University accommodation until Monday 23 September 2024.
- I have received my offer how quickly do I have to respond?
Accepting or declining the offer: Students have 48 hours in which to accept their offer of accommodation and pay the £300 deposit - this will be detailed in the offer email. Students who have not accepted their offer within the specified timeframe, or who decline the offer of accommodation, will forfeit the guarantee and the offer of accommodation will be withdrawn. If accommodation is subsequently required, a new application must be made, a subsequent offer is not guaranteed.
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Can I request to change my offer of accommodation?
Queen’s will make every effort to allocate students a room type based on the preferences they identified on the application form. However, where this is not possible, Queen’s will make an alternative offer for another available room. Students do not have to accept this offer.
PLEASE NOTE: If the offer of accommodation is declined, the student will forfeit the guarantee and the offer of accommodation will be withdrawn. If accommodation is subsequently required, a new application must be made, a subsequent offer is not guaranteed.
- If I make an application after the 30th June will I get allocated a room?
30 June 2024 is the closing date for guaranteed accommodation for International, GB and ROI students; these students must have applied for accommodation and made Queen’s their firm choice by this date, or such earlier date as may be notified, to be guaranteed an offer for accommodation.
NI students are not guaranteed a room in Queen’s accommodation however priority for allocation will be given to those students who on 30 June 2024 have firmly accepted their undergraduate offer (CF or UF through UCAS or Conditional Accept or Unconditional Accept via Direct Entry for non UCAS applicants) or accepted their postgraduate offer and have submitted an online application for accommodation. Students will only be allocated when they have been accepted onto a course (i.e. status is UF) and allocations will be based on distance lived from campus, preference will be provided to students living further from campus.
- Can I bring my pet with me?
No, animals are not permitted in any of our accommodation. For information on Assistance Animals please click here.
- Do I need a guarantor to stay at Queen's?
Yes. Housing Hand stands as the guarantor for students who are unable to provide one. You can use Housing Hand to help you with both Queen's Accommodation and privately rented accommodation.