From time to time students may feel dissatisfied with some aspect of the University’s service or may wish to appeal against a decision about their academic performance.  In addition, students’ conduct may give rise to concern by the University.  Therefore, the University has procedures in place to deal with these issues. 

The General Provisions detail the common principles that apply to academic appeals, student conduct, academic offences and student complaints.

Here you will find information about the following procedures: