Media Services look after all centrally booked teaching rooms. These rooms are equipped with:
- Networked PC (Windows 11 and Microsoft 365)
- Data projector or plasma screen
- Sound playback capabilities
- Laptop connection (HDMI)
- Webcams for Teams events
Where audio visual equipment is required for use in a University teaching room, please email AVS@qub.ac.uk . Equipment is provided on a ‘first come first served’ basis and is delivered, set up, demonstrated and collected by a technical support team. This service is free to all staff for teaching and other core University business. Please note however we have a scale of charges for equipment booked for fee paying courses or conferences (please visit the Conference Support page).
Media Services are also happy to advise on the audio visual aspects of School room design, please see below under Teaching Room Design/Consultancy.
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Using the Equipment and Getting Support
Using Equipment - Your Responsibilities: Whether you plan to use the permanently installed or booked equipment in any of the teaching rooms it is your responsibility to ensure that you know how to use the facilities. If you are unsure what equipment you need, or how to operate it, please contact the Technical Support Team in advance and they can demonstrate it for you and advise on best practice. The Technical Support Team can be contacted on 6499.
To book equipment, email avs@qub.ac.uk
Fault Reporting: A prominent notice in all rooms has contact details for teaching staff to report faults with the equipment or summon ‘emergency’ help. The emergency help line 6499 tries a number of different extensions until answered, so please be patient. In most cases, we can resolve the problem over the phone, but in the rare occasions when we cannot, we would expect to have a member of technical staff on site within 10 minutes of being contacted.
Duty Times: Technical assistance is available 9am to 5pm, Monday to Friday. Note: Media Services has a Service Level Agreement for this service.
- Audience Engagement (Vevox)
Vevox is an audience engagement tool which enhances online, hybrid, and face-to-face sessions with options for live polling, quizzes, surveys and Q&A. Instructors can present questions, answer options and results through a web browser. Students participate using a web browser, or the Vevox app, on their own device.
- Teaching Room Design/Consultancy
Central Teaching Room Support: The creation and support of the University's teaching environment is a joint responsibility of the Estates Department and Audio Visual Services and a rolling plan is in place to improve both the fabric and the technology in centrally booked teaching rooms. The priority for putting fixed installations into individual teaching rooms is based on a number of factors:
- Creating state-of-the-art facilities
- The difficulty in supporting particular accommodation from the perspective of both remoteness/access difficulties and technical cover
- The Health and Safety implications of trailing leads and intrusive floor stands associated with temporary loan equipment in crowded teaching rooms
- Frequency of current delivery of computer presentation systems from Media Services loan stock
- User feedback from teaching staff
- Image improvement
There are currently over 100 centrally booked teaching rooms equipped with data projection facilities.
Teaching Room Design/Consultancy: Where schools or departments have a need for specialist technical installations to support teaching in their own rooms or laboratories, the technical support team can provide guidance, advice, costings and contacts with specialist manufacturers and suppliers. The Technical Support Team can be contacted on 6499.
- Other Related Services
Related services which may be of interest are:
Last updated Sept. 2024