The Service is for
Staff
Service Description
Audio Visual Services look after all centrally booked teaching rooms. These rooms are equipped with:
- Networked PC (Windows11 and Microsoft 365)
- Data projector or plasma screen
- Sound playback capabilities
- Laptop connection
- Webcams for Teams events
For information on computer labs throughout campus, visit the Student Study Facilities. This section includes information on the centrally booked computer labs available for teaching purposes
At present a range of audio visual equipment can be booked for use in the University’s teaching rooms. Equipment is provided on a ‘first come first served’ basis and is delivered, set up, demonstrated and collected by a technical support team. This service is free to all staff for teaching and other core University business. Please note however we have a scale of charges for equipment booked for fee paying courses or conferences.
Audio Visual Services are also happy to advise on the audio visual aspects of School room design.
Contact Details
Users can contact Audio Visual Service support as follows:
- Email: avs@qub.ac.uk
- Phone: +44 28 9097 6499
Sub-Services
Additional Support Information
Service Hours
Facilities are available at all times the host building is open.
Support Hours
The Service is supported from 09:00 - 17:00, Monday to Friday, except for Public and agreed Queen’s holidays. Details of which can be found at http://www.qub.ac.uk/sites/StaffGateway/WorkingLife/Holidays/.
Outside of Agreed Support Hours, access to the Service may be affected due to system upgrades, maintenance etc.
Service Owner
David Robinson, Assistant Director (Learning and Teaching Support)
David.Robinson@qub..ac.uk or Tel. 028 9097 6164
None specific.
During core working hours we endeavour to deal with queries within ten minutes.
Problems can be escalated as follows:
Level One escalation
Ian Knowles AVS Manager
i.knowles@qub.ac.uk or Tel: +44 289097 6154
Level Two escalation
David Robinson, Assistant Director (Learning and Teaching Support)
David.Robinson@qub.ac.uk or Tel. +44 289097 6164
Level Three escalation
Greg McCloskey, Director (Digital & Information Services)
g.mccloskey@qub.ac.uk or Tel. +44 289097 6346