Library Collection Development

The Service is for

Staff, Students

Service Description

The Library’s goal is to provide high quality library services and resources in support of the education and research activities of the students and staff of the University and of our other customer groups. Library resources include primary and secondary material in print and electronic formats.

The acquisition of material and the management of the Library’s collections are informed by, and prioritised according to, the University’s current and projected teaching and research strategies. The Library does not aim to cover all areas of knowledge.

Reading lists submitted to subject librarians will be checked for availability. Items suitable for scanning will also be identified on request.

Searches are undertaken for all items reported as missing. Replacement copies are offered if items are not found within a fixed time frame and appropriate revisions are made to the Library catalogue.

Further information can be found in the Resource Development and Management Policy.

Contact Details

Help and Assistance

Help and support is provided via the Libguides pages by selecting the subject you require assistance for http://libguides.qub.ac.uk/

Contact is also possible using Social Media:

Facebook: https://www.facebook.com/QueensUniversityBelfastLibrary
Twitter: https://twitter.com/LibraryatQUB
Blog: http://blogs.qub.ac.uk/library
In Person: At any Library Enquiry Desk, during staffed hours http://go.qub.ac.uk/openinghours
Library Chat: via the library website, during staffed hours

Sub-Services

Subject teams

Service Hours

The Library service hours vary from Library to Library. Full details of opening hours can be found at http://go.qub.ac.uk/openinghours.

Support Hours

The Service is supported from 09:00 - 17:00, Monday to Friday, except for Public and agreed Queen’s holidays, details of which can be found at http://go.qub.ac.uk/HolidayDates.

Service Owner

Faculty Librarians

1st December to 29th January, Exam preparation and Exams
1st May to 8th June, Exam preparation and Exams
Weeks 2 and 3 August, Resits

To facilitate these critical times, the library provides extended opening hours. Details of opening hours can be found at http://go.qub.ac.uk/openinghours.

Library Services is committed to providing excellent customer service to help and assist in the effective use of its Services. Standard response times to all requests are available.

If the agreed response times are not met, the escalation points are as follows:

AFBI Library Newforge

Level One escalation
- Patrick Elliott, Assistant Librarian
  p.elliott@qub.ac.uk or Tel +44 28 9097 5227
Level Two escalation
- Donna Irving, Librarian
  d.irving@qub.ac.uk or Tel +44 28 9097 8909

AFBI Library Stormont

Level One escalation
- Kriss Leslie, Assistant Librarian
  k.leslie@qub.ac.uk or Tel +44 29 9097 5227
Level Two escalation
- Donna Irving, Librarian
  d.irving@qub.ac.uk or Tel +44 28 9097 8909

Arts, Humanities and Social Sciences

Level One escalation
- • Eimear Evans, Faculty Librarian
  eimear.evans@qub.ac.uk or Tel: +44 28 9097 6232
Level Two escalation
- Jane O'Neill, Assistant Director (Library Services)
  j.oneill@qub.ac.uk or Tel. +44 28 9097 6323

Engineering and Physical Sciences

Level One escalation
- Dan Holden, Faculty Librarian
  d.holden@qub.ac.uk or Tel +44 28 9097 6276
Level Two escalation
- Jane O'Neill, Assistant Director (Library Services)
  j.oneill@qub.ac.uk or Tel. +44 28 9097 6323

Medicine, Health and Life Sciences

Level One escalation
- Angela Thompson, Faculty Librarian
  a.m.thompson@qub.ac.uk or Tel +44 28 9097 8962
Level Two escalation
- Donna Irving, Librarian
  d.irving@qub.ac.uk or Tel +44 28 9097 8909

Special Collections

Level One escalation
- Deirdre Wildy, Head of Special Collections & Archives
  d.wildy@qub.ac.uk or Tel +44 28 9097 6218
Level Two escalation
- Jane O'Neill, Assistant Director (Library Services)
  j.oneill@qub.ac.uk or Tel. +44 28 9097 6323

Queen's University Belfast