General Information

The Library is committed to providing equal access to its resources and services for all customers. If you have any questions or comments about the Library and its services, or suggestions of ways in which they can be improved, contact Dr Robert Whan, Customer Experience Manager:

Tel: 028 9097 6145
Email: robert.whan@qub.ac.uk 

If you are a student requiring accessible learning support, many of our standard Library services will help you during your studies at Queen's. For example:

• Books may be returned at any Queen’s Library
• Books will be automatically renewed three times unless they are in demand or short loan
• Many Library resources are available electronically and are accessible from home

Communicating with the Library has never been easier. If you need to get in touch you can contact us by email, phone or online chat. You can also ask any member of Library staff for information or assistance.

Additional Support

Additional support is also available to help you make the best use of the Library. The following services can be arranged for you through the University's Accessible Learning Support Team:

• One-to-one orientation tours of the Library and catalogue sessions
• Increased loan periods on 1 and 2 Night Loan items
• Assistance with reservations
• Book fetching service
• Accessible, priority seating at one desk by the atrium on each floor of the McClay Library
• McClay Group Study Room semester block bookings (arranged by Support Providers)
• Advanced booking option for McClay Library individual study rooms
• Accessible book formats 
• Information on the accessibility of QUB e-resources can be found here
• A dedicated collection of books to assist with Wellbeing and Relaxation

Accessing Queen's Libraries

For information on how to access different Queen's libraries, and emergency vacation procedures, please contact the appropriate library, or visit the Library access webpages. Prospective students are welcome to visit the Queen's libraries - contact us for further information.

There is also comprehensive information about the accessibility of the McClay, Medical and Biomedical Libraries on the AccessAble webpage.

Degree subject enquiries

Your Library contact can arrange a subject specific induction for you. Alternatively, you can get in touch with the relevant subject librarian directly.

Additional Information

Queen's Accessible Learning Support webpages

Assistive Technology and Equipment

People who can help

Getting around Queen's Libraries