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Student Admin Processes (SAP)

Student Admin Processes (SAP)

The SAP project involves the creation of a case management system that can support service providers to log and manage responses to queries raised by students, helping to deliver a seamless service irrespective of the initial point of enquiry whether that be academic department, accommodation, tutor or the Student Centre. 

SAP Projects
Students sitting at a bench in Queen's quadrangle
Exceptional Circumstances

Simplifying how students apply for adjustments and mitigations.
A virtual button labelled 'Create Request' is pressed.
Service Requests

Streamlining access to student-focused administrative support.
A person signs a document, whilst sat at a table.
Official Documents

Supporting our students by expediting access to official documents such as bank and GP letters.
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