Head of Directorate
Liz McLaughlin
Welcome to the Student and Campus Experience Directorate. We are dedicated to enhancing, enriching, and exceeding the student experience and delivering an exceptional experience to our internal and external customers.
Key contactsWho we are
Student and Campus Experience is comprised of seven individual business units:
Accommodation, Campus Food, Drink and Retail, Careers, Employability and Skills, Childcare Services, The Graduate School, Queen's Sport and Student Affairs.
Where we are based
The Student and Campus Experience Central Office is located on the Ground Floor of Lanyon North.
What we do
The student experience is at the heart of our business. We provide solutions to student needs based on their lifestyles and help them contribute, grow, and develop academically, all within a welcoming and inclusive community.
DIRECTORATE UNITS
Accommodation
Unit responsibilities include:
➤ Student Accommodation
➤ Staff and Family Accommodation
➤ Summer Accommodation
➤ Conference Accommodation
➤ Pastoral and Social programme to support resident students
Campus Food, Drink and Retail
Unit responsibilities include:
➤ Delivery of on-campus hospitality and special events, ie Campus Food Markets
➤ Conference and event Catering
➤ Operational management of Riddel Hall and Great Hall
➤ Management of third party food outlets on campus
➤ Management of Students’ Union bars and entertainment events
Careers, Employability And Skills
We are here to help you develop the confidence, knowledge and skills you need to leave Queen’s as a future-ready graduate.
From day one at Queen’s, you’ll start to progress your employability. We’ll help you understand employability and identify your strengths and areas for development. You’ll be encouraged to try new things, meet new people, and explore the right opportunities. We work to embed employability into your course and into your modules. With our personalised support, we are there when you need it.
Find out more
Childcare Services
Unit responsibilities include:
➤ Crèche
➤ After School Club
➤ Summer Scheme
The Graduate School
The Thomas J. Moran Graduate School provides
➤ A state-of-the-art hub for tailored training, support and development of postgraduate students
➤ High-class study facilities exclusively for postgraduate students
➤ Bespoke careers and employability guidance
➤ A vibrant, engaged community environment to develop skills in communication, leadership, enterprise and innovation for today’s global workplaces and to support wellbeing
➤ Social and community events to enrich the postgraduate student journey
Queen's Sport
Unit responsibilities include:
➤ Management of PEC, Upper Malone, the Boathouse and Mourne Cottage
➤ Student, staff, alumni and public membership packages
➤ Performance sport opportunities/bursaries for elite athletes
➤ 50+ student sports clubs
➤ Adult and Children’s courses
Student Affairs
Unit responsibilities include:
➤ Academic English Service
➤ Accessible Learning Support
➤ Learning Development Service
➤ Student Wellbeing Service
Get in touch
Key contacts