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Accessing Support

Accessing Support Made Easy

Accessing Support through Accessible Learning Support (formerly Disability Services) is simple, straightforward, and we will support you every step of the way.

Prospective Students

Tick the disability/special needs option on your UCAS form or direct application

Current Students

Proceed to Step 2

Complete our 'Get Started' Questionnaire:

Questionnaire

If available, upload supporting documentation at the end of our
'Get Started' Questionnaire.
A Disability Officer will assess your needs.

A support plan called an Individual Student Support Agreement (ISSA) is completed and communicated to relevant teaching staff.
Opportunity to review support options at any stage throughout your course.

Email accessiblelearning@qub.ac.ukk if you require help with any of these steps

Get Started Questionnaire

Even if you have told us you have a disability or long-term condition, you’ll need to complete our short questionnaire.

You will be asked some short questions about your condition(s), so that we can start preparing the most appropriate support for you.

Complete your questionnaire here

 

Please note: Students who are returning to study a postgraduate course and who were previously registered with Queen’s University Accessible Learning Support need to re-register as support does not automatically roll over to a new course. Please contact us at accessiblelearning@qub.ac.uk prior to completing a new questionnaire to begin the registration process.

 

Supporting Documentation Guidance

When you’re completing our 'Get Started' Questionnaire, we encourage you to upload supporting documentation that tells us about your disability or health condition.

This helps us understand your needs and identify custom-made reasonable adjustments, it's also required for possible funded support. However, if you don't have the documentation to hand currently, it isn't a barrier to receiving support.

If you have already completed the 'Get Started' Questionnaire, but have additional supporting documentation, please upload it via the Additional supporting documentation link.

Male student walking past University Street Houses
STAY ON TRACK

Follow the steps outlined in our handy checklist below to monitor your progress.

ACCESSIBLE LEARNING SUPPORT CHECKLIST

Have you...
✓ 1. Completed 'Get Started' questionnaire?
✓ 2. Uploaded medical evidence (if available)?
✓ 3. Checked email for offer of appointment?
✓ 4. Confirmed appointment date/time?

If you have any queries, please get in touch!