- How can I make an accessibility request for my one-to-one appointment?
If you need to make an accessibility request for your appointment, please note this when you book your appointment (either via email or in the notes section of your booking form) and we will do our best to provide adjustments as appropriate.
- What if I need support with a group project, can my group members join the appointment?
Group projects and can all members attend: We are more than happy to support you with your contribution to a group project. Please note that we cannot comment on other students' work, only yours. If you would like to have other members, come to an appointment to rehearse the presentation, if that is possible. If it is to get feedback on individual contributions, each member needs to book their own individual appointment.
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- Can I bring a friend to my appointment?
So that you can get the most out of your appointment, we do not encourage multiple students to come to a one-to-one appointment. If you plan to bring a friend along, please be aware that we will focus on your work only.
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- Where are LDS one-to-one appointments held?
If in-person, your LDS one-to-one appointment will be in One Elmwood which is at 77 University Road, Belfast, BT7 1NF – it is the new building facing the Lanyon.
Your LDS appointment will be held in Student Support Room 4. Please wait on the chairs at the Student Information Point to be called into the room.
If your appointment is virtual, you will receive a MS Teams joining link in your confirmation email.
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- Are LDS appointments virtual or in-person?
Appointments can be held either virtually on MS Teams or in-person in the One Elmwood student centre. When you book your appointment, you will be prompted to select your preference
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- How long are LDS one-to-one appointments?
Our one-to-one appointments are scheduled for a maximum of one hour.
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- Can I receive assistance with multiple assessments during one LDS appointment?
Generally speaking, we recommend you book one appointment per assessment. If you are working on multiple assessments please try and prepare your questions for the LDS Tutor before the appointment. The advice we provide is general in nature and can be applied across your assessed work.
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- How do I book an LDS one-to-one appointment?
LDS one-to-one appointments can be booked through Microsoft Bookings. To book an appointment follow this link: http://go.qub.ac.uk/LDSbookings
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- How far in advance can I schedule an LDS appointment?
You can only book an appointment a maximum of 14 days in advance. You can check upcoming appointments availability on MS Bookings http://go.qub.ac.uk/LDSbookings
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- Does LDS offer support to postgraduate students?
The Learning Development Service can only offer support to undergraduate students. If you are a postgraduate student and require academic skills support, please contact The Graduate School at pg.skills@qub.ac.uk. If you are an international student, you can also book an appointment with the Academic English Service
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- Can I book an appointment for support with maths or statistics?
No. We recommend contacting MASH (Maths and Statistics Helpdesk) for support in this area. You can email MASH at mash@qub.ac.uk
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- Can I cancel or reschedule my one-to-one appointment?
If you are no longer able to attend an appointment, please let us know as soon as possible so that we can accommodate other students. To cancel or reschedule your appointment, check your Microsoft Bookings confirmation email. There will be an option to update your appointment details. You can also email us at lds@qub.ac.uk.
If you are running late, send us an email as soon as possible at lds@qub.ac.uk and you will be given a fifteen-minute grace period.
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- Can I request a specific staff member?
Unfortunately, we cannot guarantee a particular tutor's availability. You can check upcoming available appointments on MS Bookings.
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- Is there a limit of how many LDS one-to-one appointments I can have?
While LDS does not have a formal appointment limit, we do encourage students to book no more than three appointments per academic semester. The purpose of the appointment is to encourage students to take charge of their own learning and develop greater confidence in their academic skills.
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- Do I need to bring anything to my one-to-one appointment?
To get the most out of your appointment, it's best to bring all relevant notes, drafts, and materials that pertain to the academic skill area you have questions about. It may also be helpful to bring your laptop or preferred device.
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- Can LDS review my references and provide feedback on their accuracy?
LDS cannot systematically check your assignments for referencing errors. However, we can advise you on techniques you can use to check your own work for specific errors and advise on all the major referencing systems used in the University.
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- Does LDS provide subject specific support?
LDS does not offer subject specific support. We can provide instruction on a range of academic skill areas that will support your learning and independent study.
For specific questions on your subject area, please contact your module convenors, or module tutors.
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- Are LDS appointments available during semester breaks and holidays?
We provide appointments from 9-5, Monday - Friday. We are unavailable when the University is closed and do not offer appointments during periods of University closure.
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