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Attendance & Education Letters

Student Status Letters (Confirmation Letters)
  • Who can receive a confirmation letter?

    If you are a current student - You must be fully registered and enrolled in the current academic year before we can issue you with a current student status letter. If you have not completed registration and enrolment, the request will be rejected and asked to resubmit the request when you are fully registered.

    If you are a granduand/graduate - If you have been awarded your final overall degree classification for your course, or are a graduate of the University, we can issue you with a short confirmation letter to confirm completion of your course.

  • What types of letters can you provide?

    Student Registry can provide a variety of letters to include:-

    • Confirmation of Attendance letter
    • Jury Excusal Request letter
    • GP letter
    • Confirmation of Withdrawal or Leave of Absence letter
    • Completion of studies letter

    A Confirmation of Attendance letter can be used to confirm your student status and can be used for various reasons e.g. to open a bank account, confirm attendance to a Sponsor etc.  - Please note this letter cannot be used as proof of address.

    If you are requesting a letter to register with the University Health Centre please ensure you fulfil the criteria first by checking the Health Centre website.

  • What details are included in the letter?

    The letters will include basic details about you (e.g. Name, date of birth, student number, address) and basic details about your course (e.g. name of course, registration term, expected/actual term of graduation).

    If you have any specific requirements, please include this detail in your request and we can try best to assist or direct you accordingly.

  • Where do I submit a request for a confirmation letter?
    • Go to the Queen's portal - https://www.qub.ac.uk/sites/my-queens/support/service-requests/
    • Select the type of letter you require within the large "Official Letters" tile;
    • You will be directed to the request portal and the category should show "Documents and Letters" and the type of letter that you selected;
    • Complete the steps and submit your request!

    If you are submitting directly from myportal.qub.ac.uk, please ensure that you select "Documents and Letters" as the nature of your request. 

    _________________________________________________________________________

    Requesting an official letter

  • How long does this service take?

    Letter requests typically take 1 - 3 working days.

    It can take a little longer during busy periods such during the Enrolment and Registration period in September and Graduation period in December and June/July.

    Your request may also be delayed if you have requested a bespoke letter as we work to gather the necessary details.

  • How do I receive the letter?

    You will receive a notification once your request has been processed and instructions on how to navigate to the letter.

    The letter will be in a PDF format that can be downloaded for use.

     

  • I have received my PDF letter and the details are wrong. What can I do?

    If your address is wrong, please update this via Personal Details tile in Qsis. You can change your HOME, MAILING address yourself via Qsis. If you need your TERM time address updated, please log a request through MyPortal.

    If your expected graduation year is wrong, please contact your School and request that your expected graduation term is updated on Qsis. Once they have confirmed that this has been actioned, please log a request for a new letter.

    If you have any further queries, contact us at transcripts@qub.ac.uk