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Frequently Asked Questions

Report and Support: Frequently Asked Questions

  • What is Report & Support?

    Report & Support is an online based system that allows students to request support if they have been impacted by either bullying, harassment, sexual misconduct, domestic abuse and/or hate crime. Student can complete either an anonymous form or can complete a direct form. The form normally takes about 5-10 minutes to complete.

  • What happens when I submit an anonymous report?

    An anonymous report is viewed by the Report + Support Admin Team and is logged for trends. Sometimes depending on the information provided this can be shared with either our Security or Accommodation teams. There is no way to trace the sender of the form.

  • What happens when I submit a direct report?

    A direct report is viewed by one of the Report & Support Admin Team and an email is sent within 3 working days offering support and the option to meet with a Safe & Healthy Relationship Advocate. The meeting can either be by phone, Microsoft teams or face to face and will usually last up to 50 minutes.

  • What is a Safe & Healthy Relationships Advocate?

    An SHR Advocate is a specially trained member of staff who can meet with you to discuss your case in more detail as well as explaining reporting and support options. There is no limit to support but normally a student will have a few meetings with the SHR Advocate. Separate Advocates can support either the Reporting Student or Responding Student.

    Find out more about our Safe & Healthy Relationships Advocates here.

  • What support is available?

    Support depends on the circumstances of the case. This could be internal either with academic extensions, your finances or your wellbeing. External support could be help with making a complaint to PSNI or referral to either the Rowan Centre, NEXUS, Women's Aid, Inspire and support helplines etc.

  • Who is told about the report?

    The report is only seen by the administrators of the site and your safe and healthy relationship advocate. Sometimes with your consent, they can share some sensitive information with your School on a need-to-know basis.

  • What is a Reporting Student?

    A reporting student is any registered student who has alleged misconduct by another registered student or staff member.

  • What is a Responding Student?

    A responding student is any registered student who has been accused of misconduct.

  • If I complete the report is this an official complaint?

    No, at this stage this is a request to discuss the case further. The Safe & Healthy Relationships Advocate will discuss your option with you i.e. reporting to Police and/or University if appropriate.

  • Why does it say not to mention any names of the other person?

    This is to protect all parties at the stage of disclosure, as there could be a legal requirement for the University to pass on information about criminal behaviour. We want to give you as much control in this process, so therefore we don’t ask for any other names at this stage.

Safe & Healthy Relationships
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