Report and Support: Frequently Asked Questions
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What is Report & Support?
Report & Support is an online based system that allows students to request support if they have been impacted by either bullying, harassment, sexual misconduct, domestic abuse and/or hate crime. Student can complete either an anonymous form or can complete a direct form. The form normally takes about 5-10 minutes to complete.
- What happens when I submit an anonymous report?
An anonymous report is viewed by the Report + Support Admin Team and is logged for trends. Sometimes depending on the information provided this can be shared with either our Security or Accommodation teams. There is no way to trace the sender of the form.
- What happens when I submit a direct report?
A direct report is viewed by one of the Report & Support Admin Team and an email is sent within 3 working days offering support and the option to meet with a Safe & Healthy Relationship Advocate. The meeting can either be by phone, Microsoft teams or face to face and will usually last up to 50 minutes.
- What is a Safe & Healthy Relationships Advocate?
An SHR Advocate is a specially trained member of staff who can meet with you to discuss your case in more detail as well as explaining reporting and support options. There is no limit to support but normally a student will have a few meetings with the SHR Advocate. Separate Advocates can support either the Reporting Student or Responding Student.
Find out more about our Safe & Healthy Relationships Advocates here.
- What support is available?
Support depends on the circumstances of the case. This could be internal either with academic extensions, your finances or your wellbeing. External support could be help with making a complaint to PSNI or referral to either the Rowan Centre, NEXUS, Women's Aid, Inspire and support helplines etc.
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Who is told about the report?
The report is only seen by the administrators of the site and your safe and healthy relationship advocate. Sometimes with your consent, they can share some sensitive information with your School on a need-to-know basis.
- What is a Reporting Student?
A reporting student is any registered student who has alleged misconduct by another registered student or staff member.
- What is a Responding Student?
A responding student is any registered student who has been accused of misconduct.
- If I complete the report is this an official complaint?
No, at this stage this is a request to discuss the case further. The Safe & Healthy Relationships Advocate will discuss your option with you i.e. reporting to Police and/or University if appropriate.
- Why does it say not to mention any names of the other person?
This is to protect all parties at the stage of disclosure, as there could be a legal requirement for the University to pass on information about criminal behaviour. We want to give you as much control in this process, so therefore we don’t ask for any other names at this stage.
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What are my options with regards to lodging an official complaint to Police and/or the University?
If you believe the incident is of a criminal nature you can lodge a complaint with the PSNI and your SHR Advocate can assist with this.
If you believe the incident/s breached the conduct regulations then you have the option to submit a complaint to the University.
If there is a police investigation this will take priority over a University investigation.
- Can I get support if the incident/s happened off campus?
Yes, you can get support if the incident/s happened either on campus or off campus.
- Can I get support if the incident/s happened before I started University?
Yes, you can get support if the incident/s happened recently or historically.
- Why does the report ask for personal details such as age, gender etc?
This is purely for statistical purposes so that the University can build an evidence base on referrals coming through Report & Support.
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What personal details are kept about me and for how long?
The University processes data in conjunction with GDPR. Find out more here.