Key Contacts
Key Contacts
If you have an urgent query, please contact Student Wellbeing here.
If you are a Queen's student or a staff member supporting a student in need of urgent support, please consider the following:
Counselling & Crisis support
Your GP or local Accident & Emergency Department. The GP out of hours number for the University area is 028 9079 6220. Out of Hours for other areas can be found here.
- Lifeline: 0808 808 8000 or the Samaritans: 116 123
- Inspire Student Helpline: 0808 800 0016 (24 hours a day, 7 days per week)
You can find a comprehensive list of helplines in Northern Ireland here.
Mental Health & Emotional Wellbeing
- Talk Campus - an online 24/7 global mental health peer support network available in 26 languages. Download the TalkCampus app here.
- Inspire HUB - instant access to a range of information, and guidance specifically to help care for your individual wellbeing needs. Access the HUB here using the pin: QUBHUB! to sign up.
- Inspire Counselling Helpline 0808 800 0016 (24 hours a day, 7 days per week)
- Student Minds Web Resources: studentminds.org.uk/resources: the UK's student mental health charity
Physical Health
Your GP or local Accident & Emergency. The Doctor/GP out of hours number for the University area is 028 9079 6220.
Out of Hours for other areas can be found here.
Local Accident & Emergency Departments.
Community & Campus Safety
If you have been subject to a Criminal Incident (including hate crime, sexual assault, domestic violence etc.). Please report via the following options:
999 (in an emergency), or 101 (non-emergency)
24 hour Domestic and Sexual Abuse Helpline on 0808 802 1414
You can report anonymously or with details using our Report & Support website. If you leave your details, we will follow-up with you.
If you are concerned about your safety on campus please call the Security 24-hour number on 028 9097 5099.
Accommodation, Cost of Living, Food & Essential Items
Queen’s Accommodation: accommodation@qub.ac.uk or Elms BT1: 028 9097 6040; Elms BT2: 028 9097 6441; or Elms BT9: 028 9097 4525
Advice NI Community Helpline: call 0800 915 4604 (Mon-Fri 9am-5pm)
Cost of Living Student hub
We have announced a multi-million support package of £7.69 million for students and staff facing the current cost of living crisis, and we will continue to develop this, announcing further interventions in due course.
Additional information on a wide range of support, including McClay Library and Queen's Sport Facilities is also available on My Queen’s.
QUB Security: 028 9097 5099
Service | Phone | |
---|---|---|
Student Information in One Elmwood | studentconnect@qub.ac.uk | 028 9097 2727 |
Student Helpline | reghelp@qub.ac.uk | 028 9097 3223 |
Student Finance | studentfinance@qub.ac.uk | 028 9620 2020 |
Disability Services | disability.office@qub.ac.uk | 07387 546123 |
Student Wellbeing | studentwellbeing@qub.ac.uk | 028 9097 2893 |
Visas and Immigration | immigration@qub.ac.uk | 028 9097 3820 |
Student Records | s.records@qub.ac.uk | 028 9097 2727 |
Accommodation | accommodation@qub.ac.uk | 028 9097 4525 |
SU Advice | suadvice@qub.ac.uk | |
Students’ Union | studentsunion@qub.ac.uk | 028 9097 3726 |
Information Services | itservicedesk@qub.ac.uk | 028 9097 3760 |
Library | Live chat | 028 9097 6135 |
Exams | exams@qub.ac.uk | |
University Health Centre | n/a | 028 9079 6220 |
Childcare | n/a | 028 9066 2146 |
Queen’s Sport | n/a | 028 9068 1126 |
For Academic Queries, please contact your school directly. |
School contact details |