Skip to Content

Service Requests

Queen's Portal Service Requests streamlines your access to comprehensive administrative support tailored to meet your needs as a student. Whether you have straightforward support requests or require assistance with critical processes like enrolment, registration, exams, assessment, fees, finance, and more, our platform is designed to simplify and expedite your experience.

Before raising a Service Request, we suggest that you check out the FAQs for an answer to your query:

Create a Service Request

Note: You may be required to log in using your QUB credentials and Multi-Factor Authentication.

Student on a laptop
Enrolment and Registration
Pupils sat at individual desks whilst taking an exam
Exams and Assessment
A person holds a bank card whilst looking at a laptop
Fees and Finance
Lanyon graduation
Graduation
A person signs a document
Official Letters
A graphic of a large Question Mark symbol, with a spotlight
Any Other Requests

Features of Service Requests in Queen's Portal

A person clicks on a virtual button containing text 'Submit request

Create Service Requests

Get support with a range of student-focused administrative processes, including:

  • Enrolment and registration
  • Exams and Assessment
  • Fees and Finance
  • Graduations
  • Other requests
A checklist asking if documents are attached. Responses are yes and no, with a tick beside yes.

Add supporting documentation

Expedite your requests by adding supporting documentation and evidence.

An image showing the notifications notice in the My Portal service
Notifications

Receive status updates on your support requests so you're kept informed at all times. 

Close Menu - Off Canvas