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Service Requests

Queen's Portal Service Requests streamlines your access to comprehensive administrative support tailored to meet your needs as a student. Whether you have straightforward support requests or require assistance with critical processes like enrolment, registration, exams, assessment, fees, finance, and more, our platform is designed to simplify and expedite your experience.

Before raising a Service Request, we suggest that you check out the FAQs for an answer to your query:

Create a Service Request

Note: You may be required to log in using your QUB credentials and Multi-Factor Authentication.


Features of Service Requests in Queen's Portal

A person clicks on a virtual button containing text 'Submit request

Create Service Requests

Get support with a range of student-focused administrative processes, including:

  • Enrolment and registration
  • Exams and Assessment
  • Fees and Finance
  • Graduations
  • Other requests
A checklist asking if documents are attached. Responses are yes and no, with a tick beside yes.

Add supporting documentation

Expedite your requests by adding supporting documentation and evidence.

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Notifications

Receive status updates on your support requests so you're kept informed at all times.