The development of a strategic engagement platform that will form the foundation for improved processes and an enhanced student and staff experience is a key priority of the Digital Transformation Programme at Queen’s University Belfast. Informed by service design workshops, the Digital Transformation Team embarked on the ambitious endeavour to reimagine interactions with students and staff, adopting an agile and low-code approach to allow flexibility and scalability while ensuring the resulting Queen’s Portal had the potential to address the needs of the diverse University community. 

During 2023 the Portal was launched as the platform for engaging with applicants to process Clearing and admissions support enquiries and with current students for applications and approvals for mitigations and adjustments for assessments.

The UCISA Awards 2024 will take place on Wednesday 13 – Friday 15 March 2024 at the EICC in Edinburgh.